Popular video streaming service Zoom is down, in a major outage that is affecting users around the world.
The cause of the power outage and the scale of the problem are not yet known. We will update this story as we know more. Update: There are user reports of problems with Microsoft Outlook and cloud com company Intermedia, mainly on the west coast of the US.
People in a Zoom meeting report being able to continue a call, but new users can’t join or start a new Zoom meeting. The company’s status page states no problems (Update: it now says there is a ‘major outage’.)
Zoom said: “We have identified the issue to start and attend the meeting. We will continue to investigate and provide updates as we have them.”
The service, which has boomed in popularity since the Covid-19 pandemic sparked the work-from-home revolution, has experienced several outages over the years.
Zoom uses multiple cloud providers – When demand for Zoom exploded, an Oracle press release claimed the service used Oracle for its cloud infrastructure, but a hasty announcement by Amazon said Zoom The majority of the .exe runs on AWS.
In June of that year, Zoom CEO Eric Yuan confirmed that AWS had provided most of the new servers needed for Zoom’s rapid 30-fold growth in the pandemic. The company also rents space in data centers.
However, this current outage comes as Microsoft Azure notes that its “engineers are currently investigating an incident affecting Azure DevOps. The event is being triaged and will update as we learn more.” Will post.”
Update: Looks like Google Cloud is also experiencing problems. “We are experiencing an issue with Google Compute Engine starting Thursday, 2022-09-15 00:00 US/Pacific.
Our engineering team is continuing to investigate this issue.” However, it appears to be affecting only Red Hat user updates.